It’s been a long time coming for customers to get their barcode scanners repaired and other service repairs. We are an authorized Zebra reseller in Toronto. This is to better service our clients in Markham. We’re about 20 minutes from the downtown core area of Toronto for some of our customers who were looking to send their RF barcode scanners to us. No longer do you need to send in your scanners that are out of warranty to a third party and pay that hefty fee. We have full time RF scanner & barcode label printer technicians that are onsite fixing your equipment Monday to Friday.
Turn Around Time for Your RF Scanners
Most of the type of barcode scanners that we receive for repair are the Symbol Motorola Zebra MC9000 series i.e. MC9060, MC9090 & MC92N0’s. We also service & sell the Intermec, Honeywell brand so please contact us if your unsure if we repair these. The Intermec barcode scanners that come in for repair that are most popular are the CK3 series, CK60, CK65, CK70, CK71. The turn around time varies depending on parts and accessories. For example keyboard overlays, triggers and RF scanner pistol grips are ready available and we have quite a few of these in stock. Our digitizers or screen displays for most of the MC9060 Motorola scanner guns are difficult to come by. This barcode scanner part is difficult to keep in stock as this is our most popular part and RF scan gun that continues to operate very well. Although the unit is over 10 years old we see many large corporations still using it and continuing to repair it when needed.
Fast turn around times for repairing your barcode scanner will fall into the category of our level 1 service. Level 1 (3-4 days( barcode scanner repairs usually are related to firmware reloading, network configuration, trigger pistol replacements and keyboard overlay replacements. A level 2 (5-8 days)barcode scanner repair will consist of an intermittent radio, digitizer replacement, and ribbon cable replacement. Our last level for a barcode scanner repair is level 3 (7-9days) which usually is a scan engine replacement, main battery and backup battery replacement , along with noticeably physical damage. If the RF barcode scanner is crushed, deformed or typically has been run over by a fork lift than its usually a DOA and rarely replaceable. You can still send this in to our repair centre but a diagnostic fee still applies to all barcode scanners that arrive.
Pricing For Barcode Symbol or Intermec Scanner Repairs
Diagnostic fee may be waived. This depends if our customers are currently under one of our preventive maintenance plans for their barcode label printers or the company is under a managed service agreement. If your Symbol, Motorola or Intermec scanner falls under the level 1 repair than prices start at $195. Pricing increases to roughly $360 for level 2 repairs and is dependant on availability. For symbol ls2208 or LS3408 or DS3478’s many of these scanners need scan engine replacements or glass lens replacements or are complete DOA’s.
Barcode Scanner Repair location – Toronto
To schedule a barcode scanner repair you first need to create an RMA which one of our customer service representatives will send you a form. Your document will include a prepaid shipping label, serial numbers and instructions. All customers must first be registered with us prior to sending your RF scan gun for repair.